Returns & Exchanges
At Carry Commission, we want you to be completely satisfied with your gear, which is why we offer a 30-day return window for items in original, unused condition. Whether it's a fit issue or a change of heart, our streamlined process ensures your exchange or refund is handled with precision.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product shows no signs of wear.
- 3.Attach the Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.